Although an IT background is an advantage, the level of technical detail covered is minimal since the framework ITIL is a generic process-framework and is not tied to any particular technology or organisational context.
The syllabus and course materials are accredited by EXIN (Examination Institute for Information Sciences) and recognised internationally.
On completing this course you will:
We run 2 intakes for this course:
*subject to sufficient numbers
Please see the timetable section for course dates.