Although an IT background is an advantage, the level of technical detail covered is minimal since the ITIL framework is a generic process-framework and is not tied to any particular technology or organisational context.
The syllabus and course materials are accredited by EXIN (Examination Institute for Information Sciences) and recognised internationally.
On completing this course students can:
The intake for this course will take place in:
*subject to sufficient numbers
Please see the timetable section for course dates.