COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:
We do not collect any new personal data via the app. Users personal data is sourced and populated in the app from our existing learner record system, specifically your first name, surname and email address.
Information our servers automatically collect when you access the Application, such as your native actions that are integral to the Application, including features you access within the app, are stored via server log files.
We request access or permission to and track location-based information from your mobile device, while you are using the Application, to provide location-based services, i.e. to confirm your location (e.g. classroom, lab etc.) via Bluetooth beacons for the purpose of confirming your attendance at your timetabled event. If you wish to change our access or permissions, you may do so in your device’s settings.
Mobile Device Access
We may request access or permission to certain features from your mobile device, including your mobile device’s [device id, bluetooth]. If you wish to change our access or permissions, you may do so in your device’s settings.
Mobile Device Data
Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, location, and any other data you choose to provide.
We use www.sentry.io to collect information on app usage and crash reports to allow us to improve the reliability of the app.
MazeMap do not collect any personal data from the use of the campus maps within the app.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Application to:
Store a record of your attendance at a class based on the timetable assigned to you for your programme (course).
Increase the efficiency and operation of the Application.
Monitor and analyse usage and trends to improve your experience with the Application.
Notify you of updates to the Application.
Prevent fraudulent transactions.
Resolve disputes and troubleshoot problems.
Respond to product and customer service requests.
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection or for the investigation of other criminal matters, in compliance with GDPR.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf.
We do not have any advertising in the app. We do not share or sell your data with any third-party advertisers.
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
OPTIONS REGARDING YOUR INFORMATION
You may at any time review or change the information in your account by:
Logging into your account settings and updating your account
Contacting us using the contact information provided below
Emails and Communications