The Top 5 Personality Traits of a Good HR Manager

Two women having a conversation in an office

Human Resources, or HR, is a crucial part of any business and a HR manager can look after everything from office culture and performance reviews to health and safety and employee training. Almost all companies have some sort of HR structure, and as businesses worldwide focus more and more on the importance of the human element of running a successful business, trained HR professionals are in high demand.

The business HRM (Human Resource Management) course at Griffith College is the ideal option for those considering a career in HR. Not only does the course allow you to specialise in HR in your final year of study, it also allows you the benefit of studying all disciplines of business. Rather than focusing the whole study period on HR, we believe it’s crucial that students have the right knowledge of various operations and structures of business in order to be successful in the working world. That’s why our course teaches students about all areas of business, giving them a breadth of knowledge and understanding of the world within which they will operate.

In order to be successful at gaining a HR manager role after university, candidates need to have a range of personality traits that recruiters are looking for. Read on to find out if you have the personality traits of a successful HR manager.

Strong communication skills

A key element to any HR role is communicating between employers and employees. HR managers are often called upon to relay information to a range of audiences in varied ways, therefore it’s important that you’re comfortable and adept at communication face-to-face, via email and letters and on the telephone. HR managers will be the first point of contact for people with problems or questions and will play a key role in any negotiations that may arise between employees and their employer. It’s important that anyone considering a career in HR is able to convey messages and information clearly and concisely. 


HR roles are made up of a variety of tasks, and in any one working day you could find yourself juggling multiple jobs at once – therefore, it’s essential that you’re organised. It’s also likely that your role will come with a degree of administrative duties, so being able to keep everything filed correctly will be essential. Time management is crucial if you want to be a HR manager people can trust; you’ll be dealing with people's personal lives as well as their careers and they will want to have faith that issues will be dealt with in a timely manner.


The ability to show empathy to other people on a range of topics is essential for a good HR manager. HR managers are responsible for ensuring that employees are happy and supported in their place of work and often have to deal with a breadth of issues impacting employees in the workplace. HR managers need to be people fellow staff feel comfortable approaching for help and advice.

A problem solver

As a HR manager you may find yourself dealing with conflicts that arise within the workplace from time to time. Being able to deal with these in a harmonious and professional manner will be important. Diffusing tense situations and being able to see a positive outcome from a difficult situation will stand you in good stead in a career in HR.

A comfortable leader

HR managers are often seen as the beacon of all knowledge within a company. From answering employees’ concerns to managing charity fundraising and organising staff socials, HR managers need to be comfortable leading groups of people and projects. Many people will look to you for guidance, and it’s important that you’re able to balance being approachable and friendly with the ability to take control and lead staff.

If you think you’ve got the right characteristics to excel as a HR manager, then the Griffith College HRM course is the perfect way to get the training and experience you need to start your career.

Interested in Human Resource Management?

Learn more about the BA in Business Management with an emphasis on Human Resources at Griffith.