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Certificate in Applied IT and Office Skills

Certificate in Applied IT and Office Skills


The Certificate in Applied IT and Office Skills is ideal for learners entering the workforce and needing a solid set of office skills to land an office administration job.

The Certificate in Applied IT and Office Skills is the perfect short course for graduates hoping to add some hands-on office administration skills to their portfolio. 

While undertaking the course learners will study: Keyboard, Microsoft Office (Word, Excel, Outlook, PowerPoint, Access) business administration, career planning & development skills, and Social Media. 

Why study Applied IT & Office Skills with Griffith College?

  • State of the art computer room in brand new City Centre location
  • Highly skilled and approachable tutor
  • Excellent course notes

Intake Dates

The next intake for this course will commence in November 2019.

Course details

The Certificate in Applied IT and Office Skills is conducted over 26 weeks, with classes taking place at Griffith College City Centre on Wolfe Tone Street. 

While undertaking the course learners will study: Keyboard, Microsoft Office, Outlook, business administration, career planning & development skills, Access and Social Media. 


  • Layout of keys and correct technique, posture
  • Proofreading, editing marks and symbols
  • Use of touch typing software
  • Understanding toolbars/ribbons/user interface
  • Saving and opening documents
  • Entering, editing and deleting text
  • Home tab - formatting font, paragraph
  • Page layout tab – changing margins, page orientation, line breaks
  • Insert tab – inserting hyperlinks, page breaks, tables etc
  • Managing files, creating folders
  • Composing and formatting business letters
  • Entering and manipulating tabs and tables
  • How to create a mail merge
  • Understanding toolbars/ribbons/user interface
  • Understanding and inputting rows, columns, cells and cell referencing
  • Entering, editing and deleting text and numbers
  • Saving and opening spreadsheets
  • Aligning data in cells
  • Replicating data using Autofill
  • Confidence working with the 4 mathematical operators in Excel + - * and /
  • Understanding and using the following functions: SUM, MIN, MAX and AVERAGE and COUNT and COUNTA
  • Understanding toolbars/ribbons/user interface
  • Composing and sending emails
  • Receiving, replying and forwarding emails
  • Understanding appropriate use of cc and bcc, and how to call up these fields
  • Attaching documents
  • Organising emails / folders
  • Scheduling with the outlook calendar:  setting appointments, business meetings and inviting people to same
  • How to create a mail merge
  • Understanding toolbars/ribbons/user interface
  • Creating a new presentation
  • Entering text into placeholders
  • Saving and save as
  • Inserting, formatting, sorting and deleting slides
  • Working with bullets and numbering
  • Presentation views and how they work on the monitor
  • Use of slide design templates and which templates work best in different contexts
  • Understanding toolbars/ribbons/user interface
  • Creating a basic database table
  • Creating fields and data types
  • Saving tables
  • Using the primary key
  • Populating database tables
  • Printing options/layout
Career planning and development skills
  • Preparing an effective CV
  • Preparing cover letters/letters of application
  • Preparing for a successful interview
Information and administration
  • Understanding of the functions of an office
  • Formatting and composing business correspondence
  • Planning and scheduling diaries
  • Management and security of files
  • Use of telephone and telephone techniques
Business administration
  • Understanding the etiquette of business meetings and format and general composition of related documentation
  • Understanding general office systems and procedures
  • Agenda setting and minute taking
  • Setting up mobile phone functions
  • Use of a scanner
  • Use of a franking machine
  • Operating a petty cash system (Imprest system)
  • Understanding of basic accounting terminology
  • Understanding of basic payroll procedures
  • Setting up a profile
  • Building a network, how and when to search/add people
  • Understanding LinkedIn etiquette
  • Groups – how to join and contribute
  • Setting business meetings and issuing invitations to same

Course Contacts

Dublin City Centre Campus

This course will next commence in November 2019. 

The course will run on Monday evenings from 18.30 - 21.30.

How to Apply

Entry Requirements 

Mature students

If you are 23 years or over from the 1st January of this year, you can apply for this course directly using Griffith College City Centres online application form.


Old Leaving Cert (Pre 2017)

5 Ordinary Level D3s (subjects to include a language, English, Irish or another language) or equivalent exam taken.

New Leaving Cert

5 O6/H7 grades, to include a language (English, Irish or another language).


How to Apply

Click the 'Apply Online' button and fill in the application form .

Tuition Fees

General Fee Information 

The fee for this course is EUR1,250.



Participants are encouraged to further their studies through joining the Professional Diploma in Management and Leadership course also available in Griffith College City Centre. 

What career paths could I have?

This programme is the perfect foundation for participants who wish to progress in the workplace.


Ready to take the next step?