Certificate in Software Skills for Trust and Safety Professionals




8 Months

Validated by





Dublin Main Campus

NFQ Level


Develop the industry-specific computer programming and machine learning skills to support Trust and Safety teams.

This programme is aimed at trust and safety or content moderation professionals who wish to develop technology-specific software skills with a focus on data processing and management theory, tools and techniques.

Why study Software Skills for Trust and Safety Professionals at Griffith?

On programme completion, learners are able to:

  • Explain the basic concepts of programming and how computer programmes work.
  • Implement a number of machine learning tasks including classification, prediction, regression, clustering and association rule learning.
  • Analyse the role of data visualisation in decision-making and apply the various visualisation techniques.
  • Evaluate the different forms of data storage, their need and use in a Trust and Safety environment.
  • Differentiate, analyse and evaluate: flat file systems, relational databases and big data storage technologies.
  • Design and modify workflow protocols for a content moderation team to better enable enforcement of policies. 

Intake Dates

The next intake for this course will be:

  • February 2022*

*subject to sufficient numbers