CompTIA A+
Course Overview
Validate your knowledge and skills as a Computer Service Technician.
This course is an international, vendor-neutral certification recognised by major hardware and software vendors, distributors and resellers.
This course focuses on the development of professional skills and does not sit on the national framework; however, it leads to a Griffith College award.
Why Study CompTIA A+ at Griffith College?
The CompTIA A+ certification is conducted on a part-time weekend basis over a 10-week period. This course is aimed at Entry-level Service Technicians or those wishing to validate their knowledge and experience by obtaining A+ Certification.
- You will gain a firm understanding of key topics such as security, safety and environmental issues, and communication and professionalism.
- You will develop the essential skills required to start a career in IT configuring, upgrading and supporting PCs in the workplace.
- Option to further your studies in this area by progressing to our CompTIA Network+ course.
- Griffith College is not an exam testing centre. Exams are separate to the course and are booked and paid separately through http://www.pearsonvue.com/comptia/
- In order to achieve CompTIA A+ certification a candidate must pass the two exams: CompTIA A+ Essentials 220-1101 exam and CompTIA A+ IT Technician 220-1102 exam
Intake Dates
We run two intakes for this course commencing in Spring and Autumn.
- October 2023*
- March 2024*
*subject to sufficient numbers
Please see the timetable section for the next course dates.
Course Details
Module Content
The CompTIA A+ Essentials course and exam validates knowledge of basic computer hardware and operating systems. The course covers essential skills like hardware and operating system installation, upgrades, repairs, configuration, troubleshooting, optimising, diagnosing and preventive maintenance, with additional elements of security and soft skills. The Essentials Exam validates the basic skills needed by any entry-level service technician regardless of job environment.
- Computer Components
- Operating Systems
- Diagnosing Problems
- Laptops and Portable Devices
- Printers and Scanners
- Networks
- Security
- Safety, Environment, and Customer Issues
Successful Candidates will have the knowledge required to:
- Assemble components based on customer requirements
- Install, configure and maintain devices, PSs and software for end users
- Understand the basics of networking and security/forensics
- Properly and safely diagnose, resolve and document common hardware and software issues
- Apply troubleshooting skills
- Provide appropriate customer support
- Understand the basics of vertualisation, desktop imaging and deployment
- Understand mobile device concepts
- Introduction to emerging Internet and device security best practices
The CompTIA A+ 220-1002 exam is targeted at participants who work or intend to work in a mobile or corporate technical environment with a high level of face-to-face client interaction.
- Installing and Configuring PC Components
- Troubleshooting and Preventive Maintenance
- Advanced PC Troubleshooting
- Portable Computer Fundamentals
- Maintaining and Repairing Portable Computers
- Major Windows Structures
- Optimising Operating Systems
- Safety, Environment, and Customer Issues
- Basic OS Troubleshooting and Maintenance
- Printers and Scanners
- Troubleshooting Printer Problems
- Wide Area Networking
- Network Troubleshooting
- Security
- Safety and Environmental Issues
- Professionalism and Communication
Successful Candidates will have the knowledge required to:
- Assemble components based on customer requirements
- Install, configure and maintain devices, PSs and software for end users
- Understand the basics of networking and security/forensics
- Properly and safely diagnose, resolve and document common hardware and software issues
- Apply troubleshooting skills
- Provide appropriate customer support
- Understand the basics of vertualisation, desktop imaging and deployment
- Cloud computing and online storage concepts
- Cloud security best practices
Course Contacts
If you have any questions please get in touch with us at [email protected] or 01 415 0429.
Timetables
This course is scheduled to commence on Saturday, 21st October 2023 at Griffith College Dublin Main Campus, South Circular Road, Dublin 8.
This course will run one day per week (Saturday) from 9.30 am - 3.30 pm over 10 weeks, course dates outlined below.
Year 2023
- Oct: 21
- Nov: 04, 11, 18, 25
- Dec: 02, 09, 16
Year 2024
- Jan: 06, 13
Contact shortcourses@griffith.ie for further information.
How to Apply
Entry Requirements
All applicants must be a user of Microsoft Office together with an understanding of basic computing concepts.
How to Apply
Directly to Griffith College Short Courses Department
Applicants under 23 years of age:
Old Leaving Cert (Pre 2017)
5 Ordinary Level D3s (subjects to include Maths and a language, English, Irish or another language) or equivalent exam taken.
New Leaving Cert
5 O6/H7 grades, to include Maths and a language (English, Irish or another language).
Applicants over 23 years of age (Mature students):
If you are 23 years or over from the 1st January of this year, you can apply for this course directly using the College’s online application form.
Fees
Study Mode: Part-Time
Fee: EUR 990.00
