The Diploma in Credit Management & Debt Collection course is conducted on a part-time evening basis over a 15-week period. The course highlights the important skills which a credit manager needs in order to successfully juggle the demands of the customers, the finance department, mitigating risk and the need to grow sales.

• You will gain a greater awareness of the distinction between Credit Control and Debt Collection.
• You will gain a full understanding of your own behavioural style and the impact it can have on peers, employees, clients and their own managers.
• You will build on your strengths and put together action plans for addressing areas of development.
• You will learn to network, build your profile and be persuasive in presentations to others.
• You will gain a significant advantage in securing current or future positions within the sector.